Support

Sales tax audit support

Managing sales tax for your ecommerce business shouldn’t keep you up at night. Our expert consulting services help you navigate complex requirements while ensuring complete compliance across all channels.
Get guidance today
Sales tax experts helping businesses manage compliance and reporting

Why are you being audited?

Common audit triggers

  • Inconsistent reporting or unusual patterns in tax returns
  • High volume of exempt sales or resale certificates
  • Significant changes in reported sales tax amounts
  • Operating in high-risk audit industries

How auditors select companies

  • Random selection through automated systems
  • Industry-specific compliance initiatives
  • Tips from competitors or customers
  • Cross-referencing with other tax filings
Sales tax experts helping businesses manage compliance and reporting

Strategic audit preparation: Sales tax success toolkit

Nexus determination

Understanding where you have sales tax obligations is crucial for compliance.
 •  Economic nexus threshold monitoring
 •  Physical presence analysis
 •  Multisstate compliance strategies

Product taxability

Get clarity on how your products and services are taxed across different jurisdictions.
 •  Product classification guidance
 •  Exemption certificate management
 •  Special industry considerations

Did you know?

Most businesses unknowingly have sales tax obligations in multiple states. Our experts can help you identify and manage these requirements before they become costly issues.

Trust The Sales Tax People

 

We understand the sales tax audit process thoroughly. Through our experience in handling hundreds of audits, we know how state auditors work. We’ve worked for companies with revenues of less than $1 million and companies with revenues over $100 billion. We’ve saved our clients over $61 million in audit assessments.

It should come as no surprise that state auditors aren’t looking for companies that are managing their taxes correctly. After all, audit penalties and assessments provide enormous revenue and help shore up budget deficits. One state alone might bring in tens of millions of dollars in audits annually.

Sales tax experts helping businesses manage compliance and reporting

You've Received a Sales Tax Audit Notice. Here's What to Do.

Receiving a sales tax audit notice from a state isn't a sign that something went wrong. For businesses selling across multiple states, audits are a routine part of operating at scale. States audit businesses regularly, and being selected doesn't mean you've made an obvious error. What matters most is how you respond from here.

What a sales tax audit actually involves
When a state initiates a sales tax audit, they're reviewing whether your business collected, reported, and remitted the right amount of sales tax during a specific period, typically two to four years. The auditor will request documentation: sales records, exemption certificates, invoices, and sometimes shipping and inventory data depending on your business model.

Most audits start as desk reviews, where the state sends a document request and works through the information you provide. Larger audits, or those that uncover significant discrepancies, can escalate to field audits conducted on-site. The process can last anywhere from a few weeks to more than a year, depending on the state, the scope, and how quickly documentation is gathered and reviewed.


Why responding without expert help creates risk
Audit notices come with deadlines, and missing them has consequences. Filing for an extension without knowing the right procedure for that specific state can result in a waiver of your rights to protest findings. Providing documentation in the wrong format, or volunteering information beyond what was requested, can expand the scope of the audit.

States have experienced auditors who do this work every day. Responding without someone in your corner who knows how audits in that state typically unfold puts you at a disadvantage from the first exchange.


How The Sales Tax People help
When you work with The Sales Tax People on an audit, we step in and handle the state so you don't have to.

That starts with a thorough review of the notice itself: the scope, the audit period, which records have been requested, and the deadlines involved. We communicate directly with the state auditor on your behalf, organize and present your documentation in a way that supports your position, and represent your business through every phase of the process.

Where the auditor's assessment overstates your liability, we push back. That means identifying errors in how the state has applied your sales figures, flagging documentation that wasn't accounted for, and negotiating the final assessment where there's room to do so.

The goal isn't just to get through the audit. It's to reach the most accurate, defensible resolution possible.

Ready to talk through your notice?

Talk to a sales tax audit specialist — the first call is free.

You can also learn more about our Sales Tax Audit Defense service.


Audit knowledge center

Access our collection of in-depth articles, guides, and expert insights about sales tax audits to help your business stay prepared.
How to prepare for a sales tax audit

Learn how to prepare for and navigate sales tax audits successfully. Discover common triggers . . .

What us the Texas franchise tax? 5 things you should know

How does the Texas franchise tax affect your . . .

Frequently asked questions

Everything you need to know about outsourcing your client’s sales tax compliance.

We offer expedited support for time-sensitive matters, with most clients receiving initial guidance within 24 hours of contacting us.

We can help you become compliant through voluntary disclosure agreements (VDAs) and other remediation strategies to minimize penalties and interest.

No, we only assist with sales tax situations within the US and Canada.

Don’t tackle a sales
tax audit alone.

Schedule your free consultation. Let’s see what we can do to get through this audit and keep money in your business.
Schedule my call