Yes, we offer a free consultation, which we call a "What's Next" Call. This consultation is designed to understand your current sales tax situation, address any specific concerns or challenges you may be facing, and provide guidance on the next steps you can take to ensure compliance and optimize your sales tax management.

During the "What's Next" Call, our team will take the time to listen to your unique business needs and discuss the various services and solutions we offer. We will provide expert insights and recommendations tailored to your specific circumstances, helping you navigate the complexities of sales tax and find the right path forward.

An expert member of the Peisner Johnson team is always available to support you on your journey to sales tax compliance. We understand that navigating sales tax regulations can be complex, and we are here to help you every step of the way.

You can reach out to us anytime for guidance, clarification, or any questions you may have. Our dedicated team is committed to providing prompt and reliable assistance to ensure your sales tax compliance needs are met effectively.

To get in touch with us, you can send an email to info@sales.tax. Our team will promptly respond to your inquiries and provide the guidance you need.

Additionally, you can use the live chat feature found on our website. This convenient option allows you to connect with us in real-time, providing you with immediate access to our experts for any assistance you require.

Our cancellation policy is designed to provide flexibility and accommodate our clients' changing needs. If you need to cancel our services, we understand that circumstances can vary, and we strive to make the process as smooth as possible.

While we appreciate a 60-day notice for cancellations, we understand that situations may arise where immediate cancellation is necessary. If you contact us to cancel, we will do our best to accommodate your request right away.

At The Sales Tax People, we value our clients and prioritize their satisfaction. We recognize that there are instances where businesses may be closing or no longer require our sales tax return filing services. In such cases, we are committed to working with you to ensure a seamless transition and make the cancellation process as hassle-free as possible.

Our billing process at The Sales Tax People is designed to provide transparency and clarity. Upon signing the work order/agreement, we require payment up front for all services. This ensures that we can commence work promptly and deliver the highest level of service to our clients.

For our Sales Tax Management service, billing cycles are structured as follows:

• Billing is typically done around the 20th of each month.
• Invoices are sent out around the 25th of each month.
• Payment for invoices is due by the last day of the month.

By adhering to this billing schedule, we aim to provide a consistent and organized approach to financial transactions, allowing you to plan and manage your payments effectively.

If you have any specific questions or concerns regarding billing, our team is here to assist you. Please don't hesitate to reach out to us, and we will provide the necessary support and clarification.

To add more jurisdictions to your plan and ensure compliance with sales tax requirements, we recommend utilizing our sales tax management service. While there may be instances where you receive a notice through Shopify or other platforms regarding the need to register in additional states, it's important to note that such notifications are not always guaranteed.

With The Sales Tax People, we understand the complexities of sales tax compliance and the importance of staying updated on economic nexus regulations. Our sales tax team performs an annual review of your sales data to determine if economic nexus has been established in more states. If additional registrations are required, we proactively alert you to ensure timely compliance.

By using our sales tax management service, you can rely on our expertise and comprehensive approach to keep you informed about any changes in your sales tax obligations. We take the proactive step of monitoring your sales and identifying potential nexus triggers, minimizing the risk of non-compliance and the associated penalties.

Should you require adding more jurisdictions to your plan, we will work closely with you to understand your business needs and guide you through the registration process. Our dedicated sales tax team is committed to providing personalized support and ensuring that you are fully compliant with the evolving sales tax regulations in the jurisdictions relevant to your business.

At Peisner Johnson, we understand that every business is unique, and your specific needs may require pricing customization. We recognize that a one-size-fits-all approach may not be suitable for everyone. Therefore, we are open to discussing pricing customization on a case-by-case basis.

We encourage you to reach out to our team to discuss your specific requirements and any pricing considerations you may have. We will carefully evaluate your needs and work with you to determine the best pricing arrangement that aligns with your budget and objectives.

Our goal is to provide flexible solutions that meet your business needs while ensuring the highest level of service and value. We are committed to finding mutually beneficial pricing arrangements and delivering the expertise and support necessary to help you achieve your sales tax compliance goals.