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We work daily with incredible companies doing exceptional things. We handle the sales tax, so they can focus on growing their business. Here's a look at some of those companies and how they evaded sales tax catastrophe.
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FAQs

Frequently asked questions

You've got questions about sales tax compliance? We've got answers.

This depends on several factors, including:

  • Your business location
  • The locations your sales are coming from
  • Your sales volume

Generally, you need to collect and remit sales tax if you have "Nexus" in a state. There are two types of nexus, Physical Nexus, and Economic Nexus. To determine your specific obligations, consider using our Nexus Calculator or consulting with a sales tax professional.

You may have triggered sales tax nexus if you have a physical presence in a state or if you've reached the economic nexus threshold for a particular state. Economic nexus thresholds vary by state but are typically based on a dollar amount sales threshold, but can be coupled with a transaction volume threshold as well.

To determine if you've triggered nexus, you can:

  1. Use our Nexus Calculator

  2. Review our "What is Nexus & Taxability" guide

  3. Consult with a sales tax expert for a personalized assessment

Platforms like Amazon or Etsy are also referred to as ‘marketplaces’ and are liable to collect and remit sales tax on behalf of sellers (marketplace facilitator laws). While this absolves you from sales tax matters in most cases you may still have sales tax obligations depending on your situation.

Things to be aware of:

  1. State(s) where you have established physical nexus may still ask that you be registered with the state tax commission and file returns stating $0 sales tax collected & remitted – noting the marketplace facilitator is handling sales tax for you. Variable by state

  2. You will still want to keep track of your sales across all platforms, including these marketplaces, to determine if you've triggered economic nexus.

  3. If economic nexus has been triggered, you will be required to collect and remit sales tax for any sales made outside of the marketplace platform when that sales comes from the location where nexus was triggered.

For platform-specific guidance, consult our resources or speak with a sales tax expert.

Taxability varies widely by state and product/service type. Generally:

  • Most tangible personal property is taxable

  • Some services are taxable, depending on the state

  • Digital products may or may not be taxable

  • Some items like groceries or prescription medications are often exempt

To determine the taxability of your specific products or services:

  1. Check our "What is Sales Tax" guide for general information

  2. Research the specific laws for each state where you have nexus

  3. Consult with a sales tax professional for complex situations

The best sales tax software for your business depends on your specific needs, budget, and sales volume.

Some popular options include Ceretax, Avalara, and Vertex.

To choose the right software:

  1. Read our "Which Sales Tax Software is Best for You" article for a comparison of options

  2. Consider factors like integration with your e-commerce platform, automation capabilities, and pricing

  3. Take advantage of free trials offered by software providers

  4. Consult with a sales tax expert for personalized recommendations

Remember, while software can help automate many aspects of sales tax compliance, it's still important to understand your obligations and ensure the software is set up correctly for your business. Utilizing a consultative approach may be the best route for you and your business.

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